Frequently Asked Questions

Everything you need to know about shopping with Exporgin

What shipping methods does Exporgin offer?

We provide a variety of shipping options including standard, express, and international delivery to over 50 countries. Shipping costs and delivery times are calculated at checkout based on your location.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition, unused, and with all original packaging and tags attached to be eligible for a full refund.

Which payment methods do you accept?

Exporgin accepts all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are the products on Exporgin authentic?

Yes, we work directly with certified manufacturers and authorized distributors to ensure that every product sold on our platform is 100% authentic and meets our high quality standards.

How do I cancel or modify my order?

Orders can be canceled or modified within 2 hours of placement. Please contact our customer support team immediately via live chat or email to request any changes before the order enters the processing stage.